Field Sales Manager
About Us:
At Cuckoo, we put our customers at the heart of everything we do, as we try to make their lives easier and their broadband faster. Because the truth is, we want them to actually feel good about their broadband. That’s why we call it feel-good broadband.
We’ve already topped MoneySavingExpert’s poll for the best customer service (twice) and are well on the way to achieving our overall aim: to become the UK’s most recommended way to connect.
So if you’re as customer obsessed as we are, and want to help change the face of the UK’s broadband industry, we’d love to hear from you.
About this role:
We are looking for a Field Sales Manager that can work well under pressure in a fast-paced environment. This is a player manager role, keeping your hands in the game is key to inspiring your team. You will gain your own sales and manage a team of field sales ambassadors by providing effective guidance. You will be responsible for your own individual target, coaching, managing, motivating team members daily.
As a Field Sales Manager, you will be the main contact point for all your team members, so your communication skills should be excellent. You should also be able to act proactively, ensure smooth team operations and have effective collaboration across Cuckoo.
Just as we expect you to support your team, we are committed to supporting your career advancement. You will work alongside like-minded Field Sales Managers and Head's of Sales who are dedicated to winning, growing, and developing the entire team. You'll report into the Head of Sales, who will provide the necessary support, guidance, and mentorship to help you achieve your desired professional growth.
A little bit more of what's in it for you:
- 32k basic salary (Increasing to 35k on successful completion of probation)
- £5,400 PA car allowance (£450 per month)
- UNCAPPED commission
- The cost of fuel covered (for business related travel)
- Company mobile phone and tablet
- Cuckoo branded equipment, and clothing so you can really look the part!
What you'll be responsible for:
- Meeting targets and deadlines to ensuring the daily/monthly/ quarterly targets are met and exceeded.
- Door-to-door selling within assigned territories.
- Creating an inspiring team environment with a successful, fun, and open culture.
- Travelling throughout the territory to motivate the team, conduct field coaching and identify training needs
- Providing accurate feedback, and support for new starters.
- Setting rhythms and delivering clear team goals that are measured daily, monthly and quarterly.
- Ensuring the teams remains a healthy size in order to exceed targets.
- Ensuring the Lead Management Tool /CRM is updated efficiently and accurately.
- Monitoring team performance and reporting on KPI’s.
- Keeping up to date on developments within Cuckoo, and being able to communicate clearly and confidentially to ambassadors and customers.
- Overseeing the day-to-day operation of your team.
- Listening to team members’ feedback and resolving any issues or conflicts.
- Recognising high performance and rewarding accomplishments accordingly.
- Designing and organising team incentives to encourage and motivate team members.
You should apply if you have:
- Excellent sales ability with the desire to close on the day.
- Proven work experience as a Team Leader or Supervisor.
- A Full UK driving license.
- An energetic and outgoing personality, with the ability to work on autonomously and collaborate within a team.
- The ability to learn quickly and adapt to change well.
- Excellent communication skills (verbal and written),
- Good computer literacy are confident using tech.
- Flexibility to work some weekends to support the team (if required).
- An ability to absorb industry knowledge and training material quickly.
- An in-depth knowledge of performance metrics
- Great organisational and time-management skills
Life inside the nest:
- 4x Life Assurance
- Income Protection
- Salary Sacrifice Pension
- 30 days holiday plus statutory bank holidays
- Enhanced Sick Leave
- Enhanced Family Leave
- Private Healthcare
- Private Dental Care
- Cycle 2 Work Scheme
- Health Cash Plan
- Shopping Discounts
- Discounted Breakdown Cover
- Department
- Sales
- Locations
- East midlands, Guildford
Field Sales Manager
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