About Us:

At Cuckoo, we put our customers at the heart of everything we do, as we try to make their lives easier and their broadband faster. Because the truth is, we want them to actually feel good about their broadband. That’s why we call it feel-good broadband.

We’ve already topped MoneySavingExpert’s poll for the best customer service (twice) and are well on the way to achieving our overall aim: to become the UK’s most recommended way to connect.

So if you’re as customer obsessed as we are, and want to help change the face of the UK’s broadband industry, we’d love to hear from you.

More about this role:

Note this is a remote role with occasional travel to our office in Exeter. 

This strategic leadership role reports to the Cuckoo Finance Director and is central to delivering FP&A insight and financial partnering across the business. You’ll be responsible for developing and implementing a strategy, plan, and associated policies to optimise FP&A processes, improve data accuracy, and reflect the evolving complexity of the business.

You’ll provide strategic direction to Cuckoo’s leadership team, ensuring decisions are grounded in credible analysis. This includes identifying opportunities and challenges in the business model, creating and maintaining financial models and forecasts, and leading the development of dashboards and analytics to inform performance.

You’ll also:

• Build and maintain pricing and customer lifetime value models to support commercial decisions.
• Partner with functional teams to align reporting with business initiatives.
• Lead the budget review process and monitor financial health using key ratios and forecasting.
• Map out growth plans, including capital expenditure and investment strategies.
• Engage and lead a high-performing team to deliver reporting and strategic goals.
• Deliver ad-hoc analysis, manage projects to improve capabilities and systems, and drive continuous improvements.
• Define KPIs and champion operational excellence to mature financial controls.

You should apply if:

• You are a qualified, practice-trained accountant (ACA)
• You have experience with a national top-tier firm.
• Proven ability to lead senior stakeholders through complex initiatives, securing buy-in for operational improvements
• Demonstrated experience in taking ownership of cross-functional projects beyond core finance responsibilities.
• Experience with risk management and improving controls to mitigate risks.
• Experience in driving improvements across operational processes and customer experience outcomes.
• You’re proficient in Power BI and confident in communicating insights through PowerPoint and Word.

It would be great if you could also:

• Demonstrated analytical skills with the ability to extract meaningful insights from data.
• Delivery capabilities supported by foundational project management skills.
• Excellent communication skills, able to present results in a structured and informed way to stakeholders at all levels.
• Proven ability to drive business improvements and develop compelling business cases, with the influence to encourage key stakeholders to implement change.

Life inside the nest:

• Salary up to £75,000 dependent on experience. 
• 4x Life Assurance
• Salary Sacrifice Pension
• 30 days holiday plus statutory bank holidays
• Enhanced Family Leave
• Private Healthcare
• Private Dental Care
• Cycle 2 Work Scheme
  
• Health Cash Plan 
• Shopping Discounts

Cuckoo's commitment to inclusive hiring:
One of our Cuckoo values is ‘We are different’. And we really mean that. We’re a diverse bunch, with loads of different backgrounds, experiences, skills and perspectives. And all this makes us strong and better as a team. So, if you’ve got something different to bring to our flock - whether you’ve picked up skills in unexpected places, or you approach challenges in a way that others don’t - we’d love you to apply.

Can you see yourself working with us? Apply now!
We want all candidates to have every opportunity to shine and show us your talents, please let us know if there is anything we can do to make sure our assessment process works for you.